Welcome to the
Vermont Electric Cooperative

(VEC) Web Site. VEC has a rich 65+ years of rural electrification history where this membership-based utility continues to grow with the communities that it serves, as well as through consolidation of other Vermont distribution companies.. VEC strives to provide information to its members so they may stay aware and participate in our growth.

The VEC Web Site is focused on providing direct access to all the information you may need regarding your bill, as well as anything you need to know regarding energy in Vermont. Everything is just a single click away through the menu on the left. For example:

When did VEC begin? Find out by looking at VEC History under About Us.

Want to know what to do if you have an outage? Click outages under Member Service..

Building a home? Find out what to do by researching Construction Standards under Service and Rates.

NRECA will be conducting both Residential and Commercial & Industrial Member Satisfaction Surveys on behalf of Vermont Electric beginning May 5, 2008. These surveys are a random sampling of members in VEC territory. This is a phone survey which takes approximately 10 minutes and we encourage all members who are contacted to participate. Your feedback on our services is very important to us and we thank you in advance for cooperating!

Vermont Electric Cooperative, Inc. 70th Annual Meeting of the Membership, May 10, 2008 see attached pdf.file

The DPS has opened a portal so that VEC members can fill out the Vermont’s Energy Future survey. This portal will be open from April 25th through May 23rd. This is an opportunity for VEC to voice their opinions on the future of energy in Vermont. We encourage members to participate in this survey. www.vermontsenergyfuture.info

Business Process Review and Audit (BPRA)

In 2006, VEC and the Vermont Department of Public Service agreed to settle a rate case which VEC had filed with the Public Service Board.  As a part of that settlement, VEC agreed to hire an independent consultant to perform a thorough review of all of VEC’s business processes.  That review, the “BPRA,” was conducted from March through December of 2007, by Stone & Webster Management Consultants, Inc.  The BPRA made over 100 recommendations for improvements to VEC’s Board of Directors, organization, planning, financial matters, corporate services, and operations. Attached report pdf.file

BPRA Implementation Plan

In February, 2008, VEC submitted a plan to the Department of Public Service that describes our plans to implement all of the BPRA recommendations, or explains the reasons VEC may disagree with any of the suggested improvements.  The Implementation Plan includes details of actions already taken and what VEC plans to do, as well as process owners, timelines, and costs where appropriate.  VEC agrees with, and is implementing, the vast majority of the BPRA recommendations.  VEC is working with the Department of Public Service to resolve the very few differences of opinion that remain. Attached report pdf.file

VEC Strategic Plan

Strategic planning is essential to any business.  The BPRA reiterated the need for VEC to do formalized strategic planning.  VEC chose to use the same process that was successfully used by VELCO (Vermont’s state-wide electric transmission company, which is owned by Vermont’s electric distribution utilities – including VEC).  Employees from all over VEC participated in the planning, and importantly, will continue working on implementing the Strategic Plan and keeping it “fresh.”  The formal strategic planning process will be done again in three years. Attached report pdf.file

        
SQRP Year End Recap (pdf file)

The Vermont Council on Rural Development is pleased to announce a new website for its statewide project “Council on the Future of Vermont”. www.futureofvermont.org  The website is an avenue for Vermonters to contribute their ideas and to learn what others think via an online survey, discussion questions, forum notes, and a calendar of events. Please check it out.